NetBurner Customer Feedback: Why are you using NetBurner?
The excellent out-of-the-box experience
I would like to comment on the quality of a product that I purchased - the MOD5270. I’ve purchased products in the past from
other companies that claim “plug and play” functionality. Usually this means plug it in and try to figure out why it doesn’t work.
With the MOD5270 I literally plugged in the power, connected it to my router, and ran the factory demo.
I am also impressed with the number of example applications that are included and the fact that all the development tools
are included. It was nice to be able to create a new project, import one of the examples, and run it within 5 minutes.
Keith Gilman, Sr. Design Engineer
The complete hardware and software solution
We did a previous project using different companies for the RTOS, network stack, and compiler. Yeah, three vendors and all the
associated finger pointing. We had to buy the flash file system as an extra/add-on. We put an 8M flash device on our processor bus, and a guy had to write a driver for the device (data register, command register, poll the ready bit, blah, blah), it was a 3+
month job. I thought I was in for the same thing. Thanks to you, we will drop the soldered-on Flash and put on the SD connector which will be ready to roll with your file system that runs ‘right out of the box’. I was sweating about all the Flash work, and
now its gone.
John Ramsy, Project Engineer
Chris Ruff, Software Engineer
Nicolae P. Costescu, Project Engineer
Fred Craft, Software Engineer
The quality of the technical support
The active forum filled with NB Gurus
NetBurner offers a highly versatile and affordable solution set for embedded design, remote control, and product development. From the very active user forum (with Netburner gurus in attendance), to the great IDE and tool chain. NetBurner is the
first and only solution for TCP/IP-Internet-Web product automation in my book.
I’ve been really impressed with the quality of the tech support. The guys answering the questions are right on and super
helpful (probably has to do with your policy of having the engineers handle the tickets).
The full-featured tool set, examples, and documentation
The device and the NetBurner tool-set far exceeded our expectations. I spent a week familiarizing myself with the NetBurner tools, and then I wrote a first-cut of the original application that I had envisioned for the SB72EX. As it turned out, two of
the example applications formed the core of the networking capabilities of my application. The bulk of my time was spent
implementing a simple command interface to cause the device to interrupt its default IP-to-serial modes to receive and
store a stream of data and then FTP that data to a remote server.
The NNDK interface to the IP/socket facilities of the SB72EX proved to be the simplest part of the application - the interface is straightforward and the documentation is excellent (the large collection of application examples didn’t hurt). Midway through my efforts I had a couple of questions that I elected to send to the NetBurner support group - the response
was almost immediate, the person(s) responding were obviously knowledgeable and experienced - how refreshing!
The SB72EX device and (perhaps more importantly) the NetBurner tool-set have proven to exceed our immediate needs
and have started the gears turning as to how we might use them to address other requirements.
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